Terms & Conditions

Effective Date: 1/3/2026

1. Agreement

These Terms and Conditions ("Terms") govern access to and use of the Rev-Anew website https://rev-anew.com and the RevOps consulting and automation services provided by Rev-Anew ("Rev-Anew," "we," "us," or "our"). By accessing the site or entering into an engagement, you acknowledge that you have read, understood, and agree to be bound by these Terms.

2. Nature of Services

Rev-Anew delivers RevOps strategy, Go-to-Market optimization, workflow design, software integration, training, and related consulting services to U.S.-based service businesses, agencies, and consulting firms. We are a consulting firm, not a software provider, and do not provide legal, accounting, or investment advice. Our Services are delivered pursuant to a written Statement of Work.

3. Eligibility

You represent and warrant that you are authorized to act on behalf of a service business, agency, or consulting firm operating within the United States and that you possess authority to bind the entity to contractual commitments.

4. Statements of Work

Each engagement is governed by a written statement of work, order form, or similar document (each, a "Statement of Work") specifying deliverables, milestones, responsibilities, and commercial terms. In the event of a conflict between a Statement of Work and these Terms, the Statement of Work controls solely with respect to that engagement.

5. Fees and Payment

  • Consultation Booking. Initial strategy consultations are provided at no charge to qualified prospects as outlined in your engagement offer.
  • Project Fees. Engagement fees are specified in the Statement of Work. Fees become non-refundable upon project kickoff, except to the extent Rev-Anew fails to deliver the approved scope.
  • Payment Processing. Payments are processed through our CRM partner platform in accordance with the terms specified in your Statement of Work. Payment information is transmitted securely and handled according to our partner's data security standards.
  • Retainer Fees. Retainer engagements bill monthly in advance on the first (1st) calendar day of each month in accordance with the Statement of Work. Written notice at least thirty (30) days before the next billing cycle is required to discontinue future charges.
  • Expenses. Client is responsible for third-party costs (e.g., software licenses, advertising spend, data fees) incurred on Client's behalf as specified in the Statement of Work. Such costs are nonrefundable unless the Statement of Work specifies otherwise.
  • Late Payments. Past-due balances accrue a service charge of 1.5% per month (or the maximum allowed by law). Rev-Anew may suspend Services for unpaid amounts after providing written notice.

6. Client Responsibilities

Client agrees to:

  • Provide timely access to systems, stakeholders, data, and documentation necessary to perform the Services
  • Designate an authorized point of contact empowered to approve milestones, provide instructions, and make decisions on behalf of the organization
  • Allocate sufficient internal resources and time for the engagement to succeed
  • Ensure that any automations, workflows, or systems implemented comply with applicable law and company policies
  • Provide accurate information regarding your business operations, revenue, systems, and processes as required for assessment and consultation purposes

7. Deliverables and Acceptance

Deliverables are deemed accepted on the earlier of (a) written acceptance by Client or (b) ten (10) business days following delivery without written notice of material nonconformity. Rev-Anew will promptly correct any deliverable that fails to meet the specifications in the Statement of Work.

8. Intellectual Property

Upon full payment, Client receives a perpetual, non-exclusive license to use deliverables created specifically for Client's benefit. Rev-Anew retains ownership of pre-existing tools, frameworks, templates, code, and generalized know-how, and may use residual skills and experience in future engagements.

9. Confidentiality

Each party agrees to protect the other party's Confidential Information with the same degree of care it uses to protect its own confidential information, and no less than a commercially reasonable standard. Confidentiality obligations survive termination for five (5) years, except for trade secrets, which remain protected for so long as they qualify as trade secrets.

10. Warranties

Rev-Anew warrants that it will perform the Services in a professional and workmanlike manner consistent with prevailing industry standards. To the fullest extent permitted by law, all other warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, are disclaimed.

11. Limitation of Liability

Rev-Anew's total liability arising out of or relating to the Services is limited to the fees paid by Client to Rev-Anew during the twelve (12) months preceding the event giving rise to the claim. Neither party shall be liable for consequential, incidental, special, indirect, exemplary, or punitive damages.

12. Indemnification

Client agrees to indemnify and hold Rev-Anew harmless from third-party claims arising from Client's misuse of the Services or breach of these Terms, provided Rev-Anew promptly notifies Client of the claim and permits Client to control the defense and settlement.

13. Termination

Either party may terminate an engagement as provided in the Statement of Work or Cancellation Policy. Client remains responsible for fees incurred up to the effective termination date. Sections that by their nature should survive termination (including payment obligations, confidentiality, IP rights, limitations, and dispute resolution) shall survive.

14. Dispute Resolution

The parties will first seek to resolve disputes through good-faith executive-level negotiations. If unresolved within thirty (30) days, the dispute shall be submitted to binding arbitration in Fulton County, Georgia, under the rules of the American Arbitration Association. Either party may seek provisional equitable relief in a court of competent jurisdiction to protect confidentiality or intellectual property.

15. Governing Law

These Terms are governed by the laws of the State of Georgia, without regard to conflict-of-law principles.

16. Amendments

We may update these Terms periodically. Revised Terms take effect upon posting with an updated Effective Date. Continued use of the Services constitutes acceptance of the revised Terms.

17. Notices

Notices must be sent via email to info@rev-anew.com or through the secure contact form on our website. We may provide notices via the email address or contact information supplied by Client.